Fauna189 takes the privacy of every member seriously. This document clearly explains what information we collect, how it is used, who it is shared with, and your rights as the owner of that personal data. Your trust is our priority.
Fauna189's privacy policy is built on six core principles that ensure every Malaysian member's information is handled with full respect and responsibility.
All personal data and transaction information transmitted between your device and fauna189's servers is encrypted with 256-bit SSL technology — the same level of protection used by Malaysia's major banks such as Maybank and CIMB. No third party can intercept or read this data in transit.
Fauna189 has never and will never sell, rent, or trade members' personal data to any third party for marketing or any other commercial purpose. Your information belongs to you, and we use it solely for platform operations as described in this policy.
Every fauna189 member has the full right to access their personal data held by us, request corrections to inaccurate information, or request deletion of their account and all associated data. These requests can be submitted at any time through our customer support team, which operates 24 hours a day.
Fauna189 operates in accordance with the principles of Malaysia's Personal Data Protection Act (PDPA) 2010. This means our data collection is limited to what is strictly necessary, data is stored securely, and members are given clear notice of how their data will be used prior to collection.
Fauna189 member personal data is stored on servers protected by strict access controls, multi-layered firewalls, and active intrusion detection systems. Internal access to member data is restricted to staff who require it for specific operational tasks, with a full audit log maintained for every access.
Should there be any material changes to fauna189's Privacy Policy that affect how we handle your data, members will be notified via email or an in-platform notification at least 7 days before the changes take effect. Transparency is at the core of the trust we build with you.
Important Note: This Privacy Policy describes fauna189's practices for handling the personal information of our platform members. By registering for or using any fauna189 service, you confirm that you have read and agreed to this Privacy Policy. Please read this document together with Terms & Conditions us for a full overview of the agreement between you and fauna189.
Fauna189 ("we", "the platform", or "fauna189") is committed to protecting the privacy and security of the personal information of every individual ("you" or "member") who uses our online betting and casino platform at fauna189.asia. This Privacy Policy has been established in compliance with the principles of Malaysia's Personal Data Protection Act (PDPA) 2010 and industry best practices in personal data handling.
Fauna189 understands that sharing personal information with any online platform requires a significant degree of trust — and we take that trust seriously. We do not collect information we do not need, we do not use your data in ways you would not expect, and we do not share it with parties who have no business receiving it. This policy is written in plain, straightforward language so you genuinely understand the rights and protections you have as a fauna189 member.
If you have any questions about the content of this Privacy Policy or how we handle your data, fauna189's Malay-speaking support team is available to assist via live chat or email at support@fauna189.asia, 24 hours a day, 7 days a week.
When you register a fauna189 account, we collect the basic information needed to create and manage your account:
To process withdrawals, fauna189 may require identity verification (Know Your Customer) documents such as:
KYC documents are only requested when necessary and are stored with strict encryption. They are not used for any purpose other than identity verification and compliance with legal requirements.
While you use fauna189, we automatically record technical data and usage behaviour, including:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, operating system, screen resolution | Optimising platform display for your device |
| Network Data | IP address, internet service provider, geographic region | Account security and fraud detection |
| Session Data | Login time, session duration, in-platform activity | User experience improvement and security |
| Game Data | Betting history, games played, RTP experienced | Dispute resolution and game fairness auditing |
| Transaction Data | Deposit amount, payment method, withdrawal history | Financial records, auditing, and payment processing |
Most of the data we collect is information you provide directly — when registering an account, filling in your profile, contacting customer support, or submitting KYC documents. You always know when you are sharing this information and what it will be used for.
When you browse or use the fauna189 platform, our systems automatically collect technical data such as your IP address, browser type, device information, and session data. This is gathered using cookies, web beacons, and server logs. Such automatic data collection is standard industry practice and is used for security and user experience improvement purposes — not personal surveillance.
In certain circumstances, fauna189 may receive information about you from authorised third parties, such as identity verification service providers who assist us in validating your KYC information. Data received from these third parties is handled to the same protection standards as data collected directly from you.
Fauna189 uses members' personal data solely for legitimate and necessary platform operational purposes, which are:
Registration information is used to create and manage your account, process deposits and withdrawals via your registered Malaysian payment methods (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX including Maybank2u and CIMB Clicks), resolve any account issues, and communicate with you regarding your account activity.
Technical data such as IP addresses and device information is actively used to detect and prevent unauthorised access to your account, identify multiple accounts, flag suspicious transaction patterns, and protect the integrity of gameplay on the fauna189 platform. This is among the most critical uses of your data, and it is there for your own protection.
Fauna189 is legally required to retain financial transaction records and certain member information for anti-money laundering (AML) compliance and related regulatory purposes. This data is kept for the minimum period prescribed by law and disclosed to authorities only when required by a court order or a lawful regulatory request.
Fauna189 platform usage data is used in aggregate and in non-identifiable form to understand usage patterns, identify areas for improvement, test new features, and ensure the platform performs optimally across a wide range of devices — including the Android and iOS smartphones most commonly used in Malaysia.
Your phone number and account information are used to send important account-related communications such as transaction confirmations, security alerts, terms change notifications, and responses to customer support enquiries. You can manage your notification preferences in your fauna189 account settings.
Important: fauna189 does not use your personal data for any purpose beyond what is stated in this clause without first obtaining your consent. If you receive any unsolicited or suspicious communications claiming to be from fauna189, please contact us immediately for verification.
Fauna189 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. This is a core commitment we do not waver on.
In the course of platform operations, fauna189 works with several categories of third-party service providers that require limited access to certain data in order to carry out their functions:
Fauna189 may disclose members' personal information to government authorities or law enforcement agencies when required by applicable Malaysian law, a valid court order, or in emergency situations involving a threat to public safety. In all such cases, fauna189 will disclose only the minimum information necessary.
All third parties working with fauna189 are bound by data protection agreements that require them to handle your information to a security standard equal to or higher than fauna189's own.
Fauna189 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, loss, or misuse. These measures include 256-bit SSL/TLS encryption for all data transmissions, encryption of sensitive data at rest, multi-layered firewalls, active intrusion detection systems, and continuous 24/7 security monitoring.
Access to members' personal data within fauna189's internal systems is strictly limited to staff who require it for specific job functions. The principle of least privilege applies — each staff member has access only to the data necessary for their role. All internal access is logged and audited on a regular basis.
Fauna189 uses an AI-powered fraud detection system that monitors account usage patterns in real time. The system can identify suspicious login attempts, unusual transaction patterns, and signs of a compromised account — and will trigger automatic protective measures, including a temporary account lock until the owner's identity can be verified.
In the unlikely event that members' personal data may be compromised due to a security breach, fauna189 is committed to notifying the affected members and relevant authorities within the timeframe required by law. We will also take immediate action to contain the breach and prevent further harm.
Cookies are small text files stored on your device when you browse the fauna189 website. They allow the platform to recognise your device on subsequent visits, remember your preferences, and provide a smoother experience. Cookies do not contain information that directly identifies you, such as your name or credit card number.
You can manage or disable cookies through your web browser settings. Please note, however, that disabling essential cookies may affect certain functions of the fauna189 platform and your overall user experience. The process for managing cookies varies by browser — refer to your browser's help section for detailed guidance.
Fauna189 processes deposit and withdrawal transactions through legitimate local Malaysian payment methods, including Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX internet banking such as Maybank2u and CIMB Clicks. All transaction information is transmitted via encrypted SSL connections and processed through secure payment gateways.
Fauna189 does not store full bank account numbers or payment card details directly in our database. The transaction information we retain is limited to data required for financial records, audits, and dispute resolution — including the payment method used, transaction amount, date, and transaction reference number.
Your deposit and withdrawal history on fauna189 is retained as a financial record that protects your interests. These records allow you to review every transaction that has ever taken place on your account and provide you with the documentation needed should any transaction dispute arise. Transaction records are kept for the minimum period required under applicable Malaysian financial law.
As an online financial platform, fauna189 is required to comply with anti-money laundering (AML) regulations. This means we monitor transaction patterns and may request additional clarification or documentation regarding the source of funds for transactions that exceed certain thresholds or display unusual patterns. This monitoring is in place to protect the integrity of the platform and to comply with applicable Malaysian law.
As a fauna189 member and personal data subject, you have the following rights, which you may exercise at any time by contacting our support team:
You have full control over your personal data. fauna189 respects and facilitates the exercise of all the following privacy rights.
You have the right to request a copy of all personal data fauna189 holds about you. We will provide this information in a readable format within 14 working days of your request.
If you find that any personal information in your fauna189 account is inaccurate or out of date, you have the right to request a correction promptly. Contact our support team to exercise this right.
You have the right to request deletion of your account and personal data. Please note that certain data may need to be retained for a specified period to fulfil applicable financial legal requirements.
Under certain circumstances, you may request that fauna189 restrict how we process your data — for example, if you dispute the accuracy of the data or the legitimacy of its processing.
You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) so you can transfer it to another platform if needed.
You have the right to object to the processing of your personal data for specific purposes such as marketing communications. To opt out of promotional communications, use the unsubscribe link or contact our support team.
To exercise any of the rights above, please contact the fauna189 support team via live chat or email at support@fauna189.asia by stating the type of request and your account number. We will respond within 14 working days.
Fauna189 adheres to the principle of data minimisation — we retain your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
Retention periods vary by data type and legal requirement:
Once the retention period expires, data will be permanently deleted from fauna189's systems using industry-standard deletion procedures.
The fauna189 platform may contain links to third-party websites or services in certain contexts. fauna189's Privacy Policy does not apply to any websites or services outside our control. We are not responsible for the privacy practices of any third party. We encourage you to read the privacy policy of any website or service you visit or use outside the fauna189 platform.
Reminder: fauna189 has no affiliation with any website claiming to be fauna189 other than fauna189.asia. If you come across a website impersonating fauna189, please report it to us so that appropriate action can be taken.
The fauna189 platform is exclusively for individuals aged 18 and above. fauna189 does not knowingly collect, process, or store personal data from anyone under the age of 18. Should we discover that a minor's personal data has been inadvertently collected, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered an account on fauna189 are urged to contact us immediately at support@fauna189.asia.
Fauna189 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes affecting how we handle your data will be communicated to all members via email or in-platform notification at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most current version. Your continued use of the fauna189 platform after any changes take effect constitutes acceptance of the revised terms. It is your responsibility to review this page periodically.
This Privacy Policy was last updated on 1 January 2026. If you have any questions about the changes made, our support team is available via live chat or email at support@fauna189.asia.
If you have any questions, concerns, or complaints regarding how fauna189 handles your personal data, or if you wish to exercise any of the privacy rights set out in Section 9, please contact us via:
Please include in your message: your fauna189 account username, the nature of your request or enquiry, and any relevant additional details. We are committed to responding to all privacy-related enquiries within 14 business days. For urgent account security issues, live chat is the fastest channel to reach our team for immediate assistance.
Answers to the most frequently asked questions from members about how fauna189 protects and handles their personal information.
Fauna189 safeguards your personal data to the highest security standards. Register a free account today and enjoy Super League football betting, jackpot slots, live casino, poker, and e-sports in a safe and trusted environment.
This Privacy Policy should be read alongside other fauna189 documents for a complete picture of your rights and responsibilities.
Betting and casino games are for entertainment purposes only. fauna189 is strictly for users aged 18 and above. Never wager money you cannot afford to lose. For deposit limit tools, self-exclusion, and support, visit the Responsible Gaming us.